CloudyClan supports shipping from as little as 1 item. Orders of 10 items or more, or orders over USD 220 (JPY 35,000), qualify for free shipping. For wholesale inquiries, please contact us via email.
Shipping Origins Shipping locations vary depending on the product. Our main dispatch centers are: • Hong Kong • Shenzhen • Indonesia
Orders will be shipped from the most suitable location based on stock availability and product type. Please note: Available shipping methods may vary depending on the dispatch location.
Shipping Process 1. Shipment from overseas warehouse 2. Transportation to destination country 3. Customs clearance 4. Handover to local courier 5. Delivery to customer
After arriving in the destination country, the package will go through customs and then be handed over to a local delivery company.
Shipping Methods (For Japan) You can choose from the following shipping options at checkout: • OCS Yamato Transport Estimated delivery: 3–5 days Local courier: Yamato Transport • EOW Sagawa Express Estimated delivery: 8–10 days Local courier: Sagawa Express • Sagawa Express Estimated delivery: 20–25 days Local courier: Sagawa Express • Yamato Transport Estimated delivery: 3–5 days Local courier: Yamato Transport • International ePacket Light Estimated delivery: 15–25 days Local courier: Japan Post
Delivery times are estimates and may vary depending on customs clearance and transportation conditions.
Shipping Fees Shipping fees can be checked on the cart page. Please note that if products are shipped from different locations (such as Hong Kong, Shenzhen, or Indonesia), shipping fees will be charged separately for each origin. If your order is dispatched from multiple locations, shipping costs will be calculated individually.
Tracking Once the package is handed over to the local courier, you can track your shipment using the provided tracking number. Please note that tracking updates may take some time to appear.
Estimated Delivery Time The estimated delivery time for each product is approximately 3–10 days from the shipping date.
